We will accept any items back for a refund if they are returned to us in original, unopened packaging and are in an unused condition within 60 calendar days of the purchase date. All items sold are new & unused unless otherwise stated and should, therefore, be returned in the same saleable condition  -  complete with original untarnished packaging (boxes and packaging must also be returned in the same saleable unblemished condition). Should your product(s) arrive damaged by the carrier or faulty, we will either issue a replacement or refund your item(s) free of charge for you. Refunds will be made of the purchase price paid if returned within 60 calendar days of receipt.

Returns postage and packaging costs should be met by the buyer unless the item is either damaged or faulty. If goods are damaged or faulty please contact us directly by phone or email for an authorised return code and a pre-paid returns label whereby you will not be charged for postage costs and we will not deduct these costs from your refund. Once we have received your item using the pre-paid returns label a refund will then be given unless a replacement has been issued prior to return. 

Please note: we will not be able to cover return postage costs that do not adhere to this process.

For all other returns types, please notify us via email to enable us to issue you with a pre-paid returns label. Once we have received your item using the pre-paid returns label a refund will then be given unless a replacement has been issued prior to return.

All goods returned must be arranged prior to sending via email or via phone. This will enable us to assist you more thoroughly with your request and to resolve any issues. Refunds will only be issued if the buyer encloses within the return a copy of the purchase invoice, a brief explanation as to why the item is being returned, order ID number and home address. The refund will be made via the same method used as the original payment. 

UK Returns address:
SPARES2GO 
Wirral Discount Supplies Limited, Units 1-5, Cedab Road Industrial Estate, Ellesmere Port, Cheshire, CH65 4FE. United Kingdom
Email: customerservices@spares2gouk.com
Customer Services Phone Number:  +44(0)1513558656

European Returns Addresses:

IRELAND
SPARES2GO
Coll-8 Logistics - EZI - SPARES2GO FBA
IFS EZI RETURNS, Baldonnell,
Unit 2, Baldonnell Business Park,
Dublin
D22 XK20
IE
Email: customerservices@spares2gouk.com
Customer Services Phone Number:  +44(0)1513558656

GERMANY
SPARES2GO
SPARES2GO FBA - Co Ezi Returns
EZI RETURNS,
Kirchgellersen,
Industriestraße 30 Spares2go,
Kirchgellersen,
21394
DE
Email: customerservices@spares2gouk.com
Customer Services Phone Number:  +44(0)1513558656

FRANCE
SPARES2GO
EZI RETURNS - Spares2Go FBA,
70 Avenue Jean Jaurès,
Bagnères de Luchon,
Haute Garonne,
Luchon,
31110
FR
Email: customerservices@spares2gouk.com
Customer Services Phone Number:  +44(0)1513558656

BELGIUM
SPARES2GO
Hecny Logistics Belgium
Désiré De Bodtkaai 27,
EZI Returns SPARES2GO,
Ninove,
9400
BE
Email: customerservices@spares2gouk.com
Customer Services Phone Number:  +44(0)1513558656

NETHERLANDS
SPARES2GO
Global e commerce experts
Global e commerce experts - Ezi Returns -SPARES2GO,
766 Unit H, Rijnlanderweg,
Hoofddorp,
2132 NM
NL
Email: customerservices@spares2gouk.com
Customer Services Phone Number:  +44(0)1513558656

SPAIN
SPARES2GO
DEVO - EZI - SPARES2GO FBA
IFS EZI RETURNS,
Calle Narcís Monturiol 41,
SPARES2GO,
Marbella,
29603
ES
Email: customerservices@spares2gouk.com
Customer Services Phone Number:  +44(0)1513558656

ITALY
SPARES2GO
IFS - Ezi Returns - SPARES2GO FBA
IFS EZI RETURNS,
Via dell'Industria 58/A,
PADERNO DUGNANO,
Milano
20037
IT
Email: customerservices@spares2gouk.com
Customer Services Phone Number:  +44(0)1513558656

SWEDEN
SPARES2GO
SPARES2GO FBA - Co Ezi Returns
EZI RETURNS,
Kirchgellersen,
Industriestraße 30 Spares2go,
Kirchgellersen,
21394
DE
Email: customerservices@spares2gouk.com
Customer Services Phone Number:  +44(0)1513558656

TURKEY
SPARES2GO
EZI RETURNS - Spares2Go FBA,
70 Avenue Jean Jaurès,
Bagnères de Luchon,
Haute Garonne,
Luchon,
31110
FR
Email: customerservices@spares2gouk.com
Customer Services Phone Number:  +44(0)1513558656

POLAND
SPARES2GO
SQS Fulfillment - EZI Returns - Spares2go
EZI Returns,
ul 3 Maja 8, bud.S5,
SQS Fulfillment - EZI Returns - Spares2go,
Pruszków,
05-800
PL
Email: customerservices@spares2gouk.com
Customer Services Phone Number:  +44(0)1513558656

Middle East Returns Addresses:

SAUDI ARABIA
SPARES2GO
Wirral Discount Supplies Ltd,
Units 1-5, Cedab Road Industrial Estate,
Cedab Road,
Ellesmere Port,
United Kingdom
CH65 4FE
GB
Email: customerservices@spares2gouk.com
Customer Services Phone Number:  +44(0)1513558656

UAE
SPARES2GO
Wirral Discount Supplies Ltd,
Units 1-5, Cedab Road Industrial Estate,
Cedab Road,
Ellesmere Port,
United Kingdom
CH65 4FE
GB
Email: customerservices@spares2gouk.com
Customer Services Phone Number:  +44(0)1513558656